Going into the machine to troubleshoot hardware problems could be dangerous without the help of a professional. However, there may come a time when you run into complicated hardware problems, and we don’t recommend attempting to fix those on your own. Today’s copiers are intuitively built and there’s usually no issue that doesn’t have a simple fix. Low-quality copies? Check for any kind of interference.Lines on the page? Clean the glass that comes into contact with the paper.Problem with jobs not printing? Reboot and start fresh.The most effective copier troubleshooting tips are usually the most simple and obvious. When you’re troubleshooting copier problems try not to overthink the issue. Otherwise, you might run into the problems I mentioned. If you run into this issue, make sure there is not an original copy on the glass and another one on the feeder. Wipe down the slit glass and you’re good to go.Īnother common problem you might run into when using the feeder is getting blank copies or low-quality copies. All you need is some ordinary glass cleaner like Windex.

So if there is foreign material on there, such as whiteout, you will get lines when copying and scanning. Underneath the automatic feeder is a big piece of glass, alongside that is the slit glass.ĭocuments fed through the automatic feeder slide across the slit glass. If you’re having a problem with getting lines on the page that shouldn’t be there, whether colored or not, the first thing to do is check the slit glass. Sometimes you may even run into colored lines on pages when outputting black and white documents. Other Copier Troubleshooting TipsĪnother problem you might run into are lines on the page when copying or scanning documents. For other copier troubleshooting tips read on to the next section. Since your multifunctional copier is connected to a computer, sometimes you have to reboot both devices.Īs I said, that’s going to fix most problems you’re likely to run into.

If that doesn’t quite work, you can also try resetting the computer you’re using to send the job to the machine. Simply reset the device and go on with your day. This will fix most copier problems, especially when it comes to printing and scanning. Plug the machine back in and turn it on again. More specifically, first turn off the machine then unplug it for a minute or two. That’s right, of all the copier troubleshooting tips out there, the most effective thing to do is to simply turn the machine on and off. I’m willing to bet that has solved most problems you’ve had with your computer- the same goes for copier problems. You need to power off the photocopier and clear the print queues on all computers that have sent print jobs. What do you do when your computer starts acting up? Well, when all else fails, chances are you try turning it on and off. Nothing is printing, display on the photocopier is requesting paper be loaded even though you have paper in the machine.

Sharp copiers troubleshooting